Resources FAQs

APPLICATION SETUP

How do I select the correct transducer for my application?

Waveform Simulator and Beam Emulator to model device and simulate beam and experiment with different transducers.

How do I optimize focus?

Waveform Simulator and Beam Emulator to model device and simulate beam and experiment with different focus positions.

How do I set the measurement gates?

Waveform Simulator and Beam Emulator to model device and simulate beam and experiment by matching the simulated waveform to the real waveform to determine best gate position.

How do I optimize gain?

Once the area of interest is in focus the gain needs to be set such that the peak amplitude is between 60% to 70% FSH (full screen height) to provide optimum contrast in the image.

How do I use phase information?

Phase information is useful when inspecting samples that are molded to check for delaminations at mold to die, mold to lead frame and mold to paddle interfaces.

Service

What support is available for older tools?

Sonix provides support on all Echo platforms, AutoWafer™ and AW Pro ™. Upgrade options are available on Echo platforms that do not have Windows10 and Pulse2 capabilities. Trade-in options are available on older legacy systems.

Support

How do I order replacement parts?

Email a request to support@sonix.com or use the request a quote feature on our website. Please include Sales Order number from your tool.

How do I contact a field service engineer?

Email a request to support@sonix.com or use the request support feature on our website. You will receive a case number and an engineer will be assigned to your case.

How do I get training for me and my team?

Submit a request a quote feature on our website. Please include Sales Order number from your tool.

How do I request a quote for a new system?

Submit a request a quote feature on our website. Please include Sales Order number from your tool.

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